Get in Touch
We're here to help with any questions or inquiries you may have.
Customer Support
support@luxento.in
Business Collaborations
info@luxento.in
Frequently asked questions
What is the return policy?
Currently, we do not have a formal return policy. However, if you have a valid reason for requesting a return, please feel free to reach out to us at support@luxento.in. We’ll do our best to assist you.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking ID. You can use this ID to track your order via the delivery partner's website.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All our products are proudly manufactured in India. We carefully choose our manufacturing partners to ensure that every item meets our standards for high quality and offers fair value to our customers.
Can I cancel or modify my order after placing it?
Orders can only be modified or cancelled before they are shipped. If you need to make any changes, please email us as soon as possible at support@luxento.in.
How much does shipping cost?
Good news—shipping is completely free! All shipping costs are fully covered by Luxento, so you don’t have to pay anything extra.
What payment methods do you accept?
We accept a variety of secure payment methods including credit/debit cards, UPI, net banking, and major digital wallets.